Customer Services

We believe any feedback is good feedback and if you would like to ask a question or make a comment on your experience with Moss Bros, then please contact us through one of the methods below.

By Email

Please email the Customer Service teams on customerservices@moss.co.uk. Please note this is not a interactive email and your enquiry may take 24 hours for a response.

By Telephone

If you would like to speak to one of our team then please call us on 020 8911 3501.
Please note our office opening hours are Monday to Friday 9am - 5pm (excluding bank holiday)

By Post

Please write to:
Moss Bros Customer Services
8 St John's Hill
London
SW11 1SA

Useful Information

If you would like to view our refund / exchange policies and terms and conditions for our stores then please find them below:

Moss Store Refund Policy
Savoy Taylors Guild Refund Policy
Moss Bros Hire Terms and Conditions